11/10 would recommend. We added the Blueprint text feature to facilitate delivery & reorder of our cold brew coffees, which it does seamlessly, and is key for our growing D2C business. What we’ve also discovered though, is that Blueprint has opened up a whole new dialogue for us with our customers. We’ve been thrilled by how many of our customers opt to provide real, tangible feedback for us via text. We’ve learned so much, so fast!
3-Message SMS Abandoned Cart Flow.
3-Message SMS Abandoned Cart Flow.
Use SMS abandoned carts to drive up to 30x more revenue than email flows with a 1:1 and personalised customer experience.
Blueprint made it easy for us to drive our recovery rate up by 32x, while at the same time enabling a super personal and 1:1 channel for our customer relationships to grow.
Duncan Keith
Co-Founder
Days Brewing
Access the Abandoned Carts section
We recommend using the timeframes of 1 hour (Message 1), 24 hours (Message 2), and 3-days (Message 3).
We recommend these templates:
Message 1: {brand_name}: Hey {first_name} 👋(Team member/Founder name) here! I saw you're struggling at checkout - need a hand? Just reply back or we've got your order ready to confirm here 👉 {link_to_checkout}
Message 2: {brand_name}: Hi 👋 Tick-tock...your basket is waiting for you ⏳ - click below to complete. PS: (Add selling point here) {link_to_checkout}
Message 3: {brand_name}: Just us again 👋 Fine - you've got us! Use-code (Discount code) for X off your first order! Still have some Q's? Just reply back to this message. If not - your order is loaded ready for you to confirm 📦 {link_to_checkout}
These messages will be saved and abandoned cart flows will be automatically be sent out when a customer entered their number somewhere in the checkout field and opted into marketing.
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