Customer Feedback

Cut churn 12% by listening to your customers

Uncover and mitigate churn drivers fast with automated customer feedback loops via SMS & WhatsApp.

Connect to your
Shopify store logo
store in 2 mins
Messaging cost included

How we get it done

Predict customer churn

Mitigate against revenue loss by understanding when your customers are likely to churn.

Hear what your customers really think

Collect and iterate on 150% more qualitative feedback via SMS than email.

Seamlessly solve CX issues

Rapidly solve customer support issues via text. Reply one-to-one from your existing CX dashboard.

Why Blueprint

We effortlessly enable customers to give qualitative feedback on product usage, flavour preference and motivation.

Blueprint increases feedback rates 150% over email channels.

Tackle customer support issues before it results in churn with customer support via two-way SMS conversations.

Deep-link with your existing Shopify customer profiles to personalise your messaging.

Request a demo
The Blueprint dashboard showing the subscriptions page, where the merchant may set automated messages for when their customers sign up, when an recurring charge is made or an upcoming charge is due, and more.
A grid of the apps that Blueprint integrates with, including Shopify, Klaviyo, ReCharge, Zendesk, Zapier, Gorgias, Bold, and Smartrr.
Integrations

Integrations built
for Shopify brands

We're not here to change the way you work. But we will take care of your retention metrics, whilst your favourite Shopify tools do their thing.

Other problems we solve

Plans & pricing

With our free messaging allowance with every plan, supercharging your eCommerce retention has never been easier.

Learn more

Don't just take our word for it

“Blueprint is changing the game for abandoned cart flows in eCommerce, and definitely outperforms traditional abandoned email workflows.”


Duncan Keith
Co-Founder, Days Brewing
“Our level of engagement with customers has gone through the roof!”
Brendan Bennett, Co-Founder of Two Days Drinks profile photo.
Brendan Bennett
Co-Founder
,
Two Days Drinks
“11/10 would recommend. Blueprint has opened up a whole new dialogue for us with our customers.”
Annie Mitchell, Co-founder of Bottleshot profile photo
Annie Mitchell
Co-Founder
,
Bottleshot Coffee

Start retaining more today.

Connect to your
Shopify store logo
store in 2 mins
Messaging cost included