The customer success platform supercharging eCommerce retention.

Turn single orders into repeat purchases by building intimate, long-term relationships with your customers via SMS & WhatsApp.

or
Start now
Connect to your
store in 2 mins
Messaging cost included
“If you’re serious about customer experience I’d recommend a conversation with Blueprint.”
Duncan Keith
Co-Founder
,
Days Brewing
“Loving Blueprint - have noticed a real increase in consumer interaction which has been great!”
Russell Short
Co-Founder
,
CBD Performance
“11/10 would recommend. Blueprint seamlessly facilitates the delivery and reorder of our cold brew coffees.”
Annie Mitchell
Co-Founder
,
Bottleshot

Trusted by 100s of the world's best brands on

Read case studies
The problem

We get it. Increasing LTV is really tough.

No idea how to make customers buy again? Me neither. In my years operating DTC brands, turning first orders into second and third purchases was incredibly hard. That is, until I started having conversations. And not just any conversations. I’m talking personalized, spam-free, long-term relationship building dialogue with customers that drives retention at scale. Don’t believe me? Give Blueprint a try and see for yourself.

Harvey Hodd
CEO & Co-Founder
,
Blueprint
The Blueprint solution
Conversations

Personalized customer relationships at scale.

Build long-term customer loyalty through
one-to-one conversations via SMS & Whatsapp.

Discover more
“You can read all the reporting metrics you want - nothing beats actually having a conversation with the customer.”
Duncan Keith
Co-Founder
,
Days Brewing
Automations

Customers who come back for more.

Drive repeat purchases with automated
abandoned cart flows, reorder prompts and
upsells sent via text message.

Discover more
“Blueprint is changing the game for abandoned cart flows in eCommerce, and definitely outperforms traditional abandoned email workflows.”
Josh Brockman
eCommerce Manager
,
Misfits Health
Insights

Build deep customer understanding.

Blueprint links to your Shopify store in 2 mins enabling insights into LTV, churn and reorder metrics for individual buyers.

Discover more
How it works

Connect to your
store in 2 mins.

Blueprint seamlessly integrates with your Shopify store when you sign up.

Bespoke customer onboarding.

Be guided through your 14 day free trial by a named support representative.

Chat with your audience.

Build retention and repeat purchases with Blueprint's all-in-one feature set.

The world's best DTC brands use Blueprint to power their retention at scale.

Integrations

Integrations built
for eCommerce.

We make it easy to bring personalized conversational marketing to your existing eCommerce tech stack. Quickly connect to 50+ of your favorite pieces of software.

Explore integrations

Explore our monthly reports for top eCommerce retention strategies.

By entering your email, you agree to receive marketing emails from Blueprint.

14-day free trial
Connect to your
store in 2 mins
Messaging cost included